Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Privacy Policy for Lake Pump Pros

Last updated: January 1, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Contact us for services or quotes
  • Fill out forms on our website
  • Subscribe to our newsletter
  • Communicate with us via phone, email, or text

This information may include your name, email address, phone number, property address, and details about your lake pump needs.

2. Analytics and Tracking

We use analytics services to understand how visitors use our website and improve our services:

  • Google Analytics: We use Google Analytics to collect information about your use of our website. Google Analytics collects information such as how often you visit our site, what pages you visit, and what other sites you used prior to coming to our site. We use this information to improve our website and services.
  • Microsoft Clarity: We use Microsoft Clarity to understand how you interact with our website through session recordings and heatmaps. This helps us identify areas for improvement and optimize user experience.

These services may use cookies and similar technologies to collect and analyze information. You can opt out of Google Analytics by visiting the Google Analytics opt-out page.

3. Advertising and Marketing

We may use advertising services to promote our lake pump services:

  • Google Ads and other advertising platforms may show you our ads on other websites
  • We may use remarketing to show relevant ads to people who have visited our website
  • Advertising partners may use cookies to serve ads based on your prior visits to our website

4. How We Use Your Information

We use the information we collect to:

  • Provide lake pump services and respond to your inquiries
  • Schedule appointments and service calls
  • Send you service updates and emergency notifications
  • Improve our website and services
  • Comply with legal obligations

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who help us operate our business (under strict confidentiality agreements)
  • When required by law or to protect our rights
  • In connection with a business transfer or sale

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications
  • Request information about how we use your data

To exercise these rights, please contact us at info@lakepumppros.com or (512) 253-1847.

8. Cookies

Our website uses cookies to improve your experience and provide analytics. Cookies are small data files stored on your device. You can control cookies through your browser settings, but disabling them may affect website functionality.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this privacy policy, please contact us:

  • Email: info@lakepumppros.com
  • Phone: (512) 253-1847
  • Address: Austin, Texas (serving Central Texas lakes)