Terms of Service

By accessing our website or using our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Lake Pump Pros provides professional underwater services including:

• Lake pump installation, repair, and maintenance
• Underwater diving services
• Emergency lake pump services
• Pump system troubleshooting and optimization
• Related underwater equipment services

We provide services throughout Central Texas, including but not limited to Lake Travis, Lake Austin, Lady Bird Lake, and surrounding areas. Service availability may vary based on location and conditions.

Service pricing is determined based on the specific requirements of each job. We provide detailed quotes before beginning work. Payment terms include:

• Payment is due upon completion of services unless other arrangements are made
• Emergency services may require immediate payment
• We accept cash, check, and major credit cards
• Prices are subject to change without notice

Service appointments are subject to weather conditions and safety requirements:

• We may need to reschedule services due to unsafe diving conditions
• Customers should provide at least 24 hours notice for cancellations
• Emergency services are prioritized and may affect regular scheduling
• We reserve the right to refuse service if safety conditions are not met

Lake Pump Pros is fully licensed and insured. Our liability is subject to the following terms:

• We carry comprehensive commercial insurance for our operations
• Our liability is limited to the cost of services provided
• We are not responsible for pre-existing equipment conditions not disclosed
• Environmental factors beyond our control may affect service outcomes

Safety is our top priority. All work is performed according to industry standards:

• All divers are certified commercial diving professionals
• We follow all applicable safety regulations and standards
• Work may be suspended if conditions become unsafe
• Customers must provide accurate information about site conditions

We stand behind our work with the following warranty terms:

• Installation work is warranted for 1 year against defects in workmanship
• Parts and equipment carry manufacturer warranties
• Warranty does not cover damage from acts of nature or misuse
• Regular maintenance is required to maintain warranty coverage

Service provision requires appropriate access to your property:

• Customers must provide safe access to work areas
• We may require permits for certain water access
• Property owners are responsible for marking utilities and hazards
• We will respect your property and restore areas as much as possible

Our 24/7 emergency services are subject to additional terms:

• Emergency rates apply to after-hours and weekend calls
• Response time depends on location and conditions
• Priority is given to water system failures and safety issues
• Temporary repairs may be necessary pending full service

Any disputes will be resolved according to Texas law:

• We encourage direct communication to resolve issues
• Disputes may be subject to binding arbitration
• Texas courts have jurisdiction over legal matters
• These terms are governed by Texas state law

Use of our website is subject to these additional terms:

• Content is for informational purposes only
• You may not use our site for unlawful purposes
• We reserve the right to modify or discontinue our website
• Intellectual property rights are reserved

We may update these terms from time to time. Continued use of our services constitutes acceptance of updated terms. We will notify customers of significant changes when possible.

For questions about these terms or our services, contact us:

• Email: info@lakepumppros.com
• Phone: (512) 253-1847
• Emergency Line: (512) 253-1847 (24/7)
• Service Area: Austin, Texas and Central Texas lakes